Civica acquires Asidua

PRESS RELEASE: Civica Group Limited (“Civica”), a market leader in specialist systems and business process services that help organisations transform the way they work, has announced that Civica UK Limited, the company’s wholly owned subsidiary, has acquired software consultancy and services group Asidua Holdings Limited (“Asidua”).

Asidua is based in Belfast with offices in Dublin and Birmingham. The company specialises in software, integration and consultancy services for government and corporate customers in the UK and internationally, with particular expertise in local government contact management and application integration and in specialist telecoms systems.

Asidua has a successful track record in providing contact management and enterprise Application and Data Integration (ADI) and has developed the Customer Contact PlatformTM (CCP) which allows organisations to transform services while reducing the cost of contact through seamless integration. As organisations look to modernise services and make savings through digital transformation, the acquisition brings complementary expertise and will form part of Civica’s Digital Solutions business, extending the Group’s capability as it continues to help organisations create more immediate, agile and connected ways of working.

Commenting, Simon Downing, chief executive of Civica said: “I am delighted to welcome Asidua to the Group. The company brings market-leading expertise which broadens our support to customers at an important time in the market. In line with our strategy to help customers transform the way they work, the combined business is very well placed to respond to the needs of customers, in particular as they seek to deliver major service and financial improvements through digital transformation.”

Steve Brankin, chief executive of Asidua, said: “This is a very positive development for customers, partners and employees. As part of Civica, Asidua will benefit from the Group’s existing scale of operations. We have achieved good momentum and we look forward to building on our joint strengths and vision in order to deliver increasing value to customers.”

Asidua has an established position in the telecom service provider and equipment provider markets, based on the leading technical expertise of its experienced team working with organisations in the UK, Europe and the Far East.

Steve Brankin added: “Asidua has also been helping global telecoms customers transform and optimise support systems and product development for more than 10 years. The company is well placed in respect of market opportunities and we are delighted that Civica is eager to support us in realising these.”

The Civica Group has a successful history of acquiring and integrating businesses with complementary expertise and technology to support areas of increasing emphasis.