Job Ref: DJSG2256
Job Title: Customer Service Director (Contact Centre)
Location: London
Salary: To 95K + bonus / bens
Reporting to the Managing Director, this is a pivotal role within a high profile, globally recognised brand operating within the services sector. The postholder will carry responsibility for successfully aligning customer contact strategy with wider corporate objectives and for delivering a truly world class level of service in all customer interactions. Continue reading Contact Centre – Customer Service Director (London) →
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PRESS RELEASE: MindTouch announced the signing of a global reseller agreement with SAP. As part of the agreement, SAP will resell the MindTouch cloud-based Software-as-a-Service (SaaS) solution as the SAP® Knowledge Central application by MindTouch. The solution is available now and enables customer-service agents to provide more appropriate content to customers consistently across channels, helping reduce service-interaction times, increase the value of responses, and ultimately improve customer satisfaction. Continue reading MindTouch Announces Global Reseller Agreement With SAP, Further Enabling Customer Success →
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