Capita selected by NHS England to become sole provider for primary care support services framework

PRESS RELEASE: Capita announces today that it has been selected by NHS England as preferred bidder to establish a single provider framework for administrative support functions for primary care across the UK, including an initial contract to manage and deliver services in England.

The four year sole provider framework has a maximum total value of £1bn. Under the framework, the initial 7 to 10 year contract for Capita to deliver administrative support services for primary care in England is anticipated to be valued at up to circa £400m, whilst achieving significant savings for NHS England.

Capita will introduce a common set of services, processes and standards to improve the quality, reliability and sustainability of administration support services. Accessible services and better ways of working will contribute significant savings in keeping with NHS England’s commitment to reduce administration costs and protect investment in frontline care.