Eric Vidal Joins Altitude Software as Executive Vice President for Northern Europe

PRESS RELEASE: Altitude Software, a global provider of omnichannel solutions, announced today that Eric Vidal has joined Altitude Software as Executive Vice-President for Northern Europe.

Eric Vidal will be based in Paris and his mission will be to drive the continued growth of Altitude Software in Central, Northern and Eastern Europe including managing Altitude’s offices in France, United Kingdom, Belgium and Sweden, and to develop the market for Altitude’s next generation solutions to deliver omnichannel customer experiences.

“I am thrilled that Eric has joined our team,” said Alfredo Redondo, Altitude Software CEO. “He has very valuable experience in business development and shares our values and our focus on being customer-centric. He will help us to continue to deliver outstanding business results to our customers and partners in Northern Europe”.

Eric has 20 years of business development and international management experience in the business software sector in Europe. In his last role he served as Managing Director of Aurea Software, and before that he succeeded in leading sales and operations with the Generix Group. Eric also held sales and consulting roles in business software solutions vendors such as Ascential, Microstrategy and SSA Global. He graduated from Arts et Métiers ParisTech – École Nationale Supérieure d’Arts et Métiers.

“I am honored to join a world-class team with a great track record of continuous innovation in developing omnichannel solutions that help companies meet business challenges and cater to customer’s ever changing needs”, said Mr. Vidal. ‘’I’m looking forward to supporting our customers and partners and delivering solutions that create value in contact centers in terms of revenue generation, cost savings and customer service differentiation”.

In Northern Europe Altitude Software has offices in France, United Kingdom, Sweden and Belgium and a strong partner network that touches practically every Central and Eastern European country. Altitude solutions manage real time enterprise functions such as customer care, telemarketing, collections, help desk and surveys; in companies like Accolade, APEC, avocis, Belgium Railways, Credit Mutuel, Decathlon, Concessionaires Peugeot, IKEA, Intrum Justitia, Raiffeisen Bank, Sitel, SNCF, Transcom, Teleperformance, Ventrica, Volkswagen Bank, etc.