PRESS RELEASE: Logicalis US introduced the Logicalis Hosted Collaboration Solution (HCS), a Cisco-based enterprise collaboration offering including basic voice and voicemail services, instant messaging and presence services, contact center and other advanced applications hosted in the cloud.
As today’s workforce becomes increasingly mobile and dispersed, delivering effective unified communications (UC) capabilities can be both complex and challenging, placing a considerable burden on internal technical talent responsible for customizing, upgrading and maintaining collaboration solutions that reside solely on premise. As a result, CIOs are looking for options in the way they deliver their UC applications and services.
The new Logicalis Hosted Collaboration Solution provides enterprise organizations with Cisco’s portfolio of collaborative applications in a subscriber-based “as-a-service” format that can accelerate rollouts, improve business agility, lower ongoing maintenance and utility costs, and continuously deliver new capabilities without the need for lengthy and expensive upgrade projects.
“A Logicalis Hosted Collaboration Solution works in much the same way as an on-premise solution; the only difference is where the core UC applications reside,” says Cory Rehfeldt, Director, Collaboration Practice, Logicalis US. “When we deploy an HCS solution, we work closely with our clients to first understand their business initiatives, then customize a collaboration solution that supports those goals. While cost savings can be one benefit, two perhaps more important reasons to consider UC as-a-service include the increased flexibility it offers in deploying collaboration applications and the reduced burden on internal IT resources – why have talented, expensive, in-house personnel focused on lights-on activities like phone system updates when they can be working toward much more strategic goals?”
With UC as-a-service (UCaaS), Logicalis provides both customized solution design and support – including 24x7x365 monitoring and maintenance – giving users dedicated, virtual applications in redundant operations centers with carrier-class flexibility and resiliency. This means the user’s experience is exactly the same whether the applications reside on premise, in the cloud or a combination of the two and gives enterprise CIOs another option to consider when preparing for the workplace of tomorrow.