PRESS RELEASE: Vizolution has launched vDoc, an innovative, omni-channel customer portal that allows customers to securely sign, download and upload documentation. vDoc has been designed for the particular needs of the Financial Services sector with a strong focus on security and compliance. Continue reading Vizolution launches new secure, omni-channel document solution for Financial Services
Daily Archives: October 22, 2015
Leading comms reseller Solar Communications celebrates recent business success with move to bigger Manchester offices
PRESS RELEASE: Business communications reseller Solar Communications has cemented its commitment to Manchester today with the opening of a brand new office in Salford Quays, Manchester. Solar was previously based in Salford and chose the larger premises to accommodate future business growth. The company has expectations to grow its Manchester-based team, and is actively recruiting to fill three roles at the moment. Continue reading Leading comms reseller Solar Communications celebrates recent business success with move to bigger Manchester offices
NewVoiceMedia selected as one of the world’s most valuable cloud computing companies by Insights Success Magazine
PRESS RELEASE: NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that it has been named as one of Insights Success Magazine’s “20 Most Valuable Cloud Computing Companies”, a highly selective honour given to companies at the global forefront of innovation in cloud computing. Continue reading NewVoiceMedia selected as one of the world’s most valuable cloud computing companies by Insights Success Magazine
Transera’s Call Center App for Salesforce Deployed Across North Texas Specialty Physicians Contact Centers
PRESS RELEASE: Transera announced that North Texas Specialty Physicians (NTSP), a leading independent physician association supporting networks of primary care and specialty physicians, has deployed Transera’s Call Center App for Salesforce across the company’s contact centers. Continue reading Transera’s Call Center App for Salesforce Deployed Across North Texas Specialty Physicians Contact Centers
Agilisys selected by Kent County Council to deliver customer service improvements and efficiencies
After a rigorous procurement process, Agilisys has won the contract to run Kent County Council’s Digital Services team and Contact Point from December 2015 for at least six years. Continue reading Agilisys selected by Kent County Council to deliver customer service improvements and efficiencies
Building Society Nationwide awards five year contract to Capgemini in the UK
PRESS RELEASE: Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, has today announced a five year contract to provide IT infrastructure services to Nationwide. The deal will help the world’s largest building society to drive improvements to user experience, increase its agility to meet growing customer demand and be the number one choice for financial services in the UK. Continue reading Building Society Nationwide awards five year contract to Capgemini in the UK
A new generation of outbound sales – Why cold calling ought to be shown the door, for good
BLOG: By Dave Pattman, customer solutions director at Webhelp UK Continue reading A new generation of outbound sales – Why cold calling ought to be shown the door, for good
Evacuation can’t keep CalMac customer team from carrying on
PRESS RELEASE: Even the threat of unexploded historic ordnance couldn’t stop Scottish ferry company Caledonian MacBrayne’s customer operations team from keeping passengers on the move. Continue reading Evacuation can’t keep CalMac customer team from carrying on