BLOG: By Nicholas Mitchell, Managing Director, EMEA, at customer engagement company [24]7. Continue reading CEI 2015 Survey Shows 39% Would Change Suppliers The Same Day Due To Poor Customer Service
Daily Archives: November 13, 2015
Enghouse Interactive Contact Centre Technology Helps George Banco Deliver Next Generation Approach to Personal Loans
PRESS RELEASE: Specialised UK lender, George Banco has implemented Enghouse Interactive Communications Center (EICC), a flagship customer interaction solution, from contact centre solutions specialist, Enghouse Interactive, and placed it at the heart of its IT and telephony infrastructure. The personal finance provider is already using the contact centre technology extensively to deliver high-quality customer communications and performance management as it pioneers a new, more responsible guarantor lending model in the UK personal loans market. Continue reading Enghouse Interactive Contact Centre Technology Helps George Banco Deliver Next Generation Approach to Personal Loans