PRESS RELEASE: Promero announced that its Promero Cloud Call Center CTI Connector for Oracle Service Cloud is now available in the Oracle Cloud Marketplace, offering added value to Oracle Service Cloud customers. With Promero Cloud Call Center CTI Connector, Oracle Service Cloud users will have four powerful automatic CTI Screen pops included as standard features.
The Promero Cloud Call Center Software Solution enables full call control, interaction management, whisper coaching, call recording, and transfer while supporting remote contact centers and home based agents.
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).
“Our solution can help Oracle Service Cloud users improve their customer service, reduce steps to complete time-consuming tasks, increase productivity, and lower costs,” said Gregg Troyanowski, president, Promero, Inc. “Promero’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Promero Cloud Call Center CTI Connector for Oracle Service Cloud. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”
The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.