Plantronics reaches out of court settlement with UK reseller James Products Limited

PRESS RELEASE: Plantronics announced it has reached an out of court settlement in a dispute with UK reseller James Products Limited, also known as JPL. The dispute concerned the illegal importation and sale of non-European Plantronics headsets. These goods were not authorised for sale in Europe, and came with counterfeit labels and packaging.

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The case was settled before any proceedings were issued, with JPL revealing its supplier and customers for these products, surrendering products still in its possession and agreeing to pay a substantial sum to Plantronics.

“We want to make it clear to those who deal in unauthorised Plantronics goods that it doesn’t pay to take the risks of doing so” [Paul Dunne, Head of UK & Ireland Channels], Plantronics, commented: “Our robust stance on illegal product sales demonstrates that we remain committed to our Channel community, and will continue to support their sales and marketing efforts through our Global Partner Programme – CONNECT.”

This dispute is part of a wider programme of legal activity to ensure that European customers are being supplied with high quality, genuine and European-authorised Plantronics products. In a case involving similar products, legal proceedings were recently issued against another UK reseller, Digiphone Limited and there may be more court actions to follow.