PRESS RELEASE: VoltDelta announced that CIOReview Magazine has named VoltDelta to its list of the 100 Most Promising Oracle Solution Providers for 2015. A distinguished panel of CEOs, CIOs, VCs, analysts and the editorial board of the CIOReview selected the final 100 companies.
“VoltDelta stood out as one of Oracle’s first partners to integrate a WebRTC solution within the Oracle Cloud Service for multimedia support in 2015,” said Jeevan George, Managing Editor, CIOReview. “VoltDelta’s integration within the Oracle Service Cloud benefiting customers, agents and managers with multichannel contact center support embodies our selection committee’s goal of spotlighting innovation that is changing the Oracle solutions landscape.”
VoltDelta’s Oracle integration effectively merges the worlds of call and message handling with CRM-based contextual knowledge by enabling customer engagement management and reporting within familiar Oracle screens for agents and managers.
A VoltDelta embedded media bar within the Oracle Service Cloud desktop makes it easy for agents to more intelligently engage with customers over calls, emails, chat and social media.
“Enabling Oracle Service Cloud users with VoltDelta’s cloud contact service services means that organizations of all sizes can now deliver more personalized customer care to encourage loyalty and contribute to the bottom line,” said Jonathan Huberman, CEO of VoltDelta.
“VoltDelta is honored to be recognized by CIOReview’s panel of experts and thought leaders as one of the most promising Oracle Solution Providers.”