Promero approved as Oracle Infrastructure and Platform Service Reseller

PRESS RELEASE: Promero announced that Oracle approved its appointment as an approved reseller of Oracle IaaS and PaaS platform. Oracle Cloud Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) delivers Oracle Engineered Systems hardware and support along with a platform unique to the needs of developers, IT professionals and business users. Continue reading Promero approved as Oracle Infrastructure and Platform Service Reseller

Gartner Names EGS an Industry Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO

PRESS RELEASE: Expert Global Solutions (EGS), a leader in global customer and financial care outsourced services and solutions, announced that it has been positioned as an industry leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO. Continue reading Gartner Names EGS an Industry Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO

HireIQ Selected by Atento to Streamline Agent Hiring

PRESS RELEASE: HireIQ Solutions announced that Atento has selected the company’s suite of predictive talent analytics and virtual assessment products to support its contact center agent hiring initiatives worldwide. Atento is a leading global Business Process Outsourcer (BPO), operating in 14 countries in North America, Latin America, South America and Europe. Continue reading HireIQ Selected by Atento to Streamline Agent Hiring