eGain announces Digital Day London 2016

PRESS RELEASE: eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will hold its European thought leadership and networking event of the year, Digital Day London, on March 8, 2016. Sold out last year, the event will address the “operationalization chasm” in digital customer engagement.

Presentations will feature industry trends, best practices, and client success stories. Presenters include:

• Ashu Roy, CEO, eGain
• Ed Thompson, VP and Distinguished Analyst, Gartner
• Mark Dearnley, Chief Information and Digital Officer, HM Revenue & Customs
• Nick Lane, Director of Strategy and Planning, Customer Operations, Everything Everywhere

The Innovation Pavilion will showcase solutions for AI knowledge, digital self-service, omnichannel advisor tools, and customer journey analytics.

This year, too, the event will be held at 8 Northumberland Avenue, “London’s most central venue.” To view the complete agenda and register for free, visit

About eGain

eGain’s customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. To learn more about us, visit