Unified Communications vendor Swyx has signed an agreement with PBX Hosting that will provide the UK channel with access to Swyx’s cloud-based unified communications delivered via the cloud service provider’s, datacentre in Telehouse, London Docklands.
Swyx International Cloud Manager, Michael Hostbaek explains, “We are delighted to be partnering with PBX Hosting who are one of the UK’s most knowledgeable and well-established cloud hubs specialising in telephony. This is great news for our existing or new resellers who are thinking about adding cloud-based UC to their portfolio, but perhaps do not want to invest in their own datacentre and hardware.
By using PBX Hosting, our partners will have access to a ready-made facility that offers all the supporting infrastructure and services they need to meet the demands from the growing number of SMEs that are looking for hosted communications with a high degree of functionality and customisation.
Swyx is one of the few vendors that enables its channel partners to offer new or existing customers the choice of both on-premise or cloud based solutions without compromising on features. So even if a company is not ready for cloud there is an easy migration path from on-premise SwyxWare to a virtualised system in the future, without any downtime or difference in the look, feel and functionality experienced by the end-user.”
Co-Founder and Sales Director at PBX Hosting, Stuart Gibson commented, “We are really excited to be working with Swyx. We immediately recognised how the product could fill a massive gap in the market. No other product has such as powerful softphone and call scripting engine, not to mention its desktop integration capabilities.
One of our key benefits to the channel is that we take away the headache of supporting infrastructure. As we are managing high volumes, we can provide a high level of enterprise grade availability and fault tolerance that is only achievable at scale. In contrast, resellers who are asked to build hosted solutions at multiple locations are often constrained by budgets, that can sometimes lead to performance issues. We take care of the infrastructure and leave the channel to do what they do best, support and add-value. We anticipate huge demand for cloud-based Swyx over the next few years as demand from SMEs for subscription based communications increases.”
In addition to hosting unified communications, PBX Hosting provides the channel with complementary services such as SIP trunking, call termination & origination and number porting. They also offer an on-line portal for channel partners to easily manage provisioning and billing for customers.