PRESS RELEASE: Vonage announced that its gUnify™ Connector for Oracle Sales Cloud, is now available in the Oracle Cloud Marketplace, integrating hosted voice and mission critical business applications for companies conducting their businesses in the cloud and offering added value to Oracle Sales Cloud customers.
Vonage’s gUnify Connector for Oracle Sales Cloud is designed to streamline management of client interaction and manage key functions within Oracle Sales Cloud in real time, whenever and however a customer chooses to work.
Vonage’s suite of feature-rich communications solutions can offer flexibility, portability and ease-of-use across multiple devices to meet the needs of a wide range of businesses, particularly the demands of larger enterprise customers with offices spread across multiple locations. With a complete range of cloud-based communications features, including mobile calling, call continuity, videoconferencing, file and desktop sharing, among others, Vonage allows for a unified communications experience inside and outside of the office. The company’s gUnify middleware technology extends these cutting edge communications by connecting cloud-based communications with business applications such as Oracle Sales Cloud, to help create an intuitive workstation for greater mobility, productivity and ultimate profitability.
“gUnify Connector for Oracle Sales Cloud responds to an immediate need for companies of all sizes that rely on real time collaboration to help their businesses grow,” said Joe Redling, Chief Operating Officer, Vonage. “Vonage is focused on providing the right products and the right features to ensure that we are helping businesses large and small to connect and do business better.”
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications.Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).
Requiring no equipment or software purchase, Vonage’s gUnify Connector for Oracle Sales Cloud is both device and operating system agnostic. Oracle Sales Cloud and Vonage Business cloud-based communications system become one as users have the ability to click to make calls directly from their contacts, answer calls, place calls on hold, initiate new calls on a second line and more without ever leaving the Oracle Sales Cloud screen.
The Connector provides incoming and outgoing call pop-ups and contact creation that synchronizes with Oracle Sales Cloud contacts whether an employee is interacting with clients from a desk phone or fielding calls from a mobile device on-the-go. While taking a call, the technology also allows for simultaneous note taking and updating of custom fields within Oracle Sales Cloud workflow, which can help eliminate the potential for missed information or the need to manually update the CRM system at a later time.
The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.