PRESS RELEASE: Promero announced that it signed a reseller agreement with Tenfold. Tenfold is a leading provider of cloud based solutions that enable companies the ability to integrate their phone systems and customer relationship management systems in a matter of minutes. The Tenfold platform instantly unlocks features such as click to dial, automatic call logging, call info popups and advance call analytics. Continue reading Promero, Inc. announces new partnership with Tenfold, leading CTI enabler →

PRESS RELEASE: eLoyalty, part of TeleTech Technology announced the Company and Verizon have entered into a global agreement where eLoyalty’s Contact Center as a Service (CCaaS) platform will be integrated into Verizon’s new Unified Customer Experience solution to deliver a single, cloud-based contact center offering for enterprise clients that’s easy to use. Continue reading eLoyalty and Verizon Team to Deliver Unified Customer Experience Solution →

PRESS RELEASE: Nu Echo, leading solutions provider and professional services organization specializing in enterprise level contact centers announced the launch of its new Genesys Quick-Start deployment packages designed for the needs of small and medium sized enterprise. Continue reading Nu Echo announces the launch of Genesys Quick-Start contact center deployment packages →