Promero Adds Cloud Contact Center Five9 for 2016 Product Roster

PRESS RELEASE: Promero announced that it signed a reseller agreement with Five9. Five9 provides everything needed to run a multichannel inbound, outbound, or blended contact center, including a multichannel agent desktop, supervisor desktop to monitor and coach agents, live chat, social customer service, sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring , out-of-the-box and custom CRM integrations, and much more.

“We are very pleased to add Five9 to Promero’s comprehensive list of quality call center vendors and products,’ stated Gregg Troyanowski, president of Promero. “Five9 has a long standing history of providing quality products and service to improve the customer experience.”