TeleWare has further enhanced its partner offering with a range of cloud-based enhancements for Skype for Business (SfB). These enhancements include compliant voice recording, interactive voice response (IVR) and enterprise class voicemail.
This functionality can help organisations to increase productivity, support training, improve governance and help meet regulatory requirements; whilst also providing much needed differentiation for Microsoft resellers.
The development follows a landmark year in which TeleWare achieved its first £1 million revenue month, increased its Thirsk-based Research & Development expenditure significantly and was awarded Microsoft Gold Partner Communications status. In a global network of 430,000 Microsoft Partners, this status puts TeleWare in the top one percent.
What’s in it for TeleWare’s partners?
The company has a long-standing history of working with well-known partners including BT, Siemens and Damovo (now part of Daisy Group). TeleWare’s partners benefit from a range of innovative, tailored products and services that help them to differentiate themselves in a competitive landscape, providing opportunities for growth.
Typical commercial benefits enjoyed by TeleWare partners include:
• Increased company value through incremental revenue streams
• Increased revenue per customer, current average growth for TeleWare partners is 100 percent
• Increase to gross margin, currently upwards of 30 percent
• Deployment in as little as working five days
• Rapid ‘order to cash’ conversions
• The ability to increase market share across all markets
• Increased share of wallet
History of success…
CEO Steve Haworth commented, “We have a history of developing strategic partnerships with leading communications technology businesses. At TeleWare we firmly believe that by focusing on Research & Development to foster the creativity that delivers innovative products, we can help our partners to create the differentiation they desperately need to create growth and drive real value for their clients. Our Microsoft Gold Partner status means that we enjoy early access to new software, which enables us to better serve customers and to easily connect with one of the most active, diverse networks in the world.”
He added, “We want to create long term value driven partnerships that help to transform the businesses of our clients. We’re ready to talk to innovative businesses that share the same vision”.