PRESS RELEASE: Leamington House provides 2,960 sq m (31,831 sq ft) of Grade A office/contact centre space in Coventry. It is available in its entirety or as a single floor solution on traditional lease terms, or as a Managed Office Solution (300 to 500 desks). Continue reading Capex free, business ready, incentivised and cost effective 2,960 sq m contact centre available
Daily Archives: June 8, 2016
Interactive Intelligence Launches PureCloud Promotion for CIC Customers
PRESS RELEASE: Interactive Intelligence Group Inc. (Nasdaq: ININ) has launched a promotion designed to encourage its on-premises customers to migrate to its new PureCloud® service, which offers customer engagement, communications and collaboration functionality. Continue reading Interactive Intelligence Launches PureCloud Promotion for CIC Customers
Unify Introduces OpenScape Desk Phone CP Family with Industry-Leading Collaboration Software Integration
PRESS RELEASE: Unify, the Atos brand for communications software and services announced the introduction of the OpenScape Desk Phone CP Family, which includes innovative new desk phones integrated with collaboration software to meet the demands of companies navigating workplace digital transformation. Continue reading Unify Introduces OpenScape Desk Phone CP Family with Industry-Leading Collaboration Software Integration
ShoreTel Partners with Ingram Micro in China
PRESS RELEASE: ShoreTel® announced it has extended its relationship with technology distributor, Ingram Micro® to support customers and grow its business in the Mainland China market. Building on its existing relationship in Hong Kong, Singapore and India, Ingram Micro is the sole distributor of ShoreTel premises Unified Communications solutions in mainland China. Continue reading ShoreTel Partners with Ingram Micro in China
JDM Software Sets Fresh Course with New Owner
PRESS RELEASE: JDM Software, the software developer of PeterConnects Attendant for Cisco Unified Communications Manager and Microsoft Skype for Business announced that Lucas de Clercq is its new owner and CEO. Under this new ownership, the business will focus on broadening the product portfolio for Cisco and Microsoft. The central themes of product development focus on offering reachability, context and control over communication. Continue reading JDM Software Sets Fresh Course with New Owner
New Client Services Director at GI Insight aims to achieve more growth for clients
GI Insight has confirmed the appointment of Alison Wright – former Head of Tesco Club Card CRM – as Client Services Director. This new appointment comes at an exciting time when the firm is making significant movements by integrating real-time data with other offline and online information. Continue reading New Client Services Director at GI Insight aims to achieve more growth for clients
Empirix Receives Avaya DevConnect Certification for Encrypted and Disaster Recovery/Failover Communications Test Automation
PRESS RELEASE: Empirix announced that it has received Avaya Dev Connect Certification for the Empirix Hammer Test Platform relative to the Avaya Aura architecture. This capability delivers key functional requirements for any organization or government service deploying secured communications. Continue reading Empirix Receives Avaya DevConnect Certification for Encrypted and Disaster Recovery/Failover Communications Test Automation
Calabrio Named 2016 CRM Excellence Award Winner
PRESS RELEASE: Calabrio announced that TMC’s CUSTOMER magazine has named the Calabrio ONE software suite a 2016 CRM Excellence Award winner. Continue reading Calabrio Named 2016 CRM Excellence Award Winner
Extra Energy records worst ever score in complaints league table
PRESS RELEASE: Extra Energy has delivered the worst performance for its handling of customer complaints, according to Citizens Advice’s latest energy supplier league table which measures how effectively customer complaints are dealt with by energy companies. Continue reading Extra Energy records worst ever score in complaints league table
Three shortlistings for CalMac teams at the Scottish Transport Awards in Glasgow
PRESS RELEASE: Teams at Caledonian MacBrayne have been rewarded for their efforts with three shortlisted nominations for the Scottish Transport Awards. Continue reading Three shortlistings for CalMac teams at the Scottish Transport Awards in Glasgow