PRESS RELEASE: LiveOps Cloud announced a free trial of CxEngage, an always-on, highly secure, true multi-tenant and instantly scalable CCaaS platform. The 30-day free trial program allows organizations a risk-free opportunity to explore the value of CxEngage firsthand, realize the power of a cloud-based contact center and transform their customer service operations and customer experiences from day one.
“The contact center is on the brink of a major transformation – faced with aging infrastructure, outdated software and budget constraints, organizations are turning to cloud-based solutions to provide the flexibility and quality required for unparalleled customer service at a time when it is more important than ever before,” said Jeff Thompson, CTO. “The very nature of software-as-a-service demands that customers have the ability to try before they buy, which CxEngage makes easy. From the onset of the 30-day trial, customers will experience the immediate ease of deployment, the openness of our API-first architecture and the scalability of our global, true cloud platform – all with no risk.”
All the features and functionality of the CxEngage platform, including a smart agent toolbar, data exchange, real-time dashboards, historical reporting, instant provisioning, flow authoring and much more, are available as part of the free trial. Trial customers will have access to CxEngage and all APIs to customize their system for a 30-day period. Training and technical documentation will be provided, along with a dedicated LiveOps Cloud resource who will help define the customer’s goals, desired outcomes and how to measure success with CxEngage.
Launched earlier this year, tens of thousands of users are already providing exceptional customer experiences with CxEngage and organizations are seeing immediate value through services that support agents across the globe while allowing an improved level of management and supervision over on-premises solutions. The LiveOps Cloud CxEngage Platform runs on Amazon Web Services, Inc. (AWS) and offers the flexibility, reliability and scalability global organizations of all sizes need to service their customers anywhere, anytime. Designed for effortless administration and informed performance, CxEngage integrates with a broad set of applications such as customer relationship management (CRM), workforce management (WFM) and business intelligence (BI) to perpetually improve global service delivery.
Free Trial Sign Up
Unlike many free trials, no payment information is required to get started, no cancellation notice is needed, and there is no auto-bill at the end of 30 days. Set up is simple, visit http://bit.ly/1WNXooj to get started with a free trial today.