PRESS RELEASE: Sinclair Voicenet has appointed Steven McGarva as RTS Developer. In this new role he will provide additional expertise to assist with a range of real-time customer projects including PCI Compliance, process optimisation and robotic automation.
Steven McGarva has over 20 years’ experience of software development and business analysis and joins direct from Ageas Insurance, the award-winning provider of personal and commercial insurance solutions. There, as Senior MI Developer, he played a leading role in the integration and migration of data to an advanced unified platform. Prior to this, he held senior software development roles with HSBC and Ignis Asset Management.
According to Sinclair Voicenet: “Steven’s appointment will enable us to extend our position as the UK’s leading provider of NICE real-time applications that automate contact centre processes allowing users to handle calls faster, more responsively and more effectively.”