Pindrop’s Fraud Detection and Call Center Authentication Solutions Now Available on Carahsoft GSA Schedule

Pindrop announced a partnership with Carahsoft Technology Corp., the trusted government IT solutions provider. Under the agreement, Carahsoft will serve as Pindrop’s master government aggregator, making the company’s phone channel authentication and anti-fraud detection solutions available to the public sector via Carahsoft’s GSA schedule.

“Carahsoft has an excellent reputation for bringing innovative technology to the government marketplace and we are excited to partner with them to expand the application of our uniquely smart anti-fraud detection solutions,” said Eric Forseter, Vice President of Federal and Public Sector at Pindrop. “With criminals and terrorists using sophisticated social engineering to gain access to classified information, law enforcement and public sector call centers need a security solution that can discerningly identify high risk callers from legitimate ones.”

Government agencies have few ways to determine whether the person they are speaking to on the phone is who they say they are. Pindrop solutions help protect these organizations by combining phone channel authentication and anti-fraud detection technology to assess the true identity of callers. This enables agencies to better protect citizen and government data, increase public safety, reduce abuse of resources, and stop fraud loss.

Pindrop’s Phoneprinting™ technology scores calls based on audio, geo-location and phone number reputation characteristics to determine each caller’s unique risk level. In near real-time, Pindrop can identify a caller’s true location and device type. The Phoneprint™ analysis is highly resilient and able to detect voice distortion, caller ID spoofing, gateway hijacking, and other obfuscation techniques. Pindrop can also identify multiple callers associated with the same Phoneprint™ analysis, which also allows agencies to detect and track fraud rings.

“With the addition of Pindrop to our cybersecurity portfolio, we are now able to offer our government customers and reseller partners with anti-fraud call center technology that discovers fraudsters almost immediately,” said Brian O’Donnell, Vice President of Security Solutions at Carahsoft. “By detecting threats sooner and with more accuracy, government agencies are able to reduce fraud losses through the phone channel and authentication expenses while improving the overall caller experience.”