Noble Inbound 100 Wins 2016 CUSTOMER Contact Center Technology Award

PRESS RELEASE: Noble Systems is the recipient of TMC’s “2016 CUSTOMER Contact Center Technology Award” for Noble® Inbound 100. The award is presented by Customer magazine. Noble Inbound 100 expressly serves inbound enterprises, in an offering that is 100% inbound, 100% complete, and comes with a 100% Uptime SLA. Inbound 100 presents a streamlined user experience in the most extensive solution from a single vendor, wrapping all of the tools businesses need to improve the customer experience, increase speed of service, and reduce costs into a single-source, unified system.

Inbound 100 is the ideal all-in-one solution for inbound-centric enterprises, including customer service, direct response, help desk, order processing, and more, and is available for both premise and cloud deployments.

“We have delivered Inbound contact center solutions for more than 25 years, and Inbound 100 leverages our expertise in a special offer to serve today’s Inbound contact centers – with everything inbound organizations need to provide a better customer experience,” said Chris Hodges, senior VP sales and marketing. “With our exclusive SmartAccept and SmartRecover features to increase service levels and reduce costs, and a 100% SLA guarantee that is unmatched in the industry, we are confident that this is the best inbound solution in the marketplace. We are honored by TMC’s acknowledgment of our ongoing commitment to help companies improve the customer experience.”

“Congratulations to Noble Systems for being awarded a 2016 CUSTOMER Contact Center Technology Award. Noble Inbound 100 has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”

This 11th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries. Results of the 2016 CUSTOMER Contact Center Technology Award will be published in the July/August edition of CUSTOMER Magazine.