PRESS RELEASE: In an ever-changing industry, Etech Global Services consistently enhances our software to provide innovative solutions for our customers. After reviewing current user feedback and marketplace trending, Etech decided we needed to remodel and advance the features of our current quality monitoring program.
With the hard work and dedication from our talented in-house development team, Etech is pleased to unveil the modernized edition of our quality analytics platform, QEval Pro.
Etech’s upgraded QA software, QEval Pro, offers a wide variety of industry-leading features and specifications to our customers. When creating the software improvements, Etech developed each feature to provide effortless user experiences and drive platform effectiveness. Keeping these essential details in mind, Etech created features such as a Secure Cloud-Hosted Platform, 100% Customizable Forms, Data Aggregation and Trending, Real-Time Reporting, Speech Analytics, and Integrated Online Help.
Our superior QEval Pro platform guarantees our customers enhanced operational convenience and lucrative business insights. Managing call records and performing evaluations is now easier than ever and having access to a wealth of information at the click of a mouse is truly exciting. Etech is looking forward to the positive impacts our new platform will immediately make for our clients and their programs. Stay tuned for more updated news on QEval Pro.