Prodapt Launches Telebots Framework for Communications & Digital Service Providers, Leveraging Blue Prism’s Robotic Process Automation Software

PRESS RELEASE: Prodapt Solutions, a leading provider of consulting, transformation, and outsourcing services to communications service providers (CSPs) and digital service providers (DSPs), entered into a strategic alliance with Blue Prism, a leading enterprise-class Robotic Process Automation (RPA) software provider, and launched its TelebotsTM framework, which provides pre-built process automation for CSP and DSP back-office operations.

Blue Prism’s RPA software provides end-to-end process virtualization, making business operations agile, accurate, and cost-effective through rapid automation of manual and rule-based back-office administration with a “virtual workforce.” Prodapt’s strong expertise in the CSP, DSP and RPA domains helps it offer cutting-edge automation solutions to clients. Prodapt and Blue Prism will enable rapid response to business changes through agile back-office operations.

To strengthen the partnership and support TelebotsTM, Prodapt established a dedicated RPA center of excellence (CoE) to provide expert consulting, process automation, and transformation services targeting wireline, wireless, and cable MSOs.

“I’m excited about this strategic partnership with Blue Prism. Our CoE provides lean process consulting and RPA implementation services. Additionally, the TelebotsTM framework will accelerate time to value for our clients. This partnership will create unique value, by optimizing processes, reducing cost, and improving quality and cycle time.” –Prakash Ramakaimal, VP and Head of Business Process Services, Prodapt

“We’re pleased that Prodapt has chosen to deliver Blue Prism’s enterprise-class RPA software to its carrier clients. Prodapt offers deep knowledge and expertise in telecommunications, truly adding value to carrier RPA implementations.” — Michael Laurenson, Global Head of Alliances and Channels, Blue Prism