PRESS RELEASE: Edgewater Networks and Empirix announced a partnership that offers an unprecedented view of Cloud-to-Edge network service quality management.
The joint solution brings together Edgewater Networks’ Network Edge Orchestration platform with the Empirix IntelliSight solution to deliver visibility, management, alerts, and analytics from the core of a network to customer-premises based endpoints through a single pane of glass.
“We are excited to offer our customers greatly expanded visibility into all areas of their network”, said Steve Pattison, Chief Operating Officer for Edgewater Networks. “The integration of our Network Edge Orchestration with Empirix’s IntelliSight will change the game for service providers and enterprises who require a comprehensive view into service quality while providing the ability to pinpoint and remediate issues.”
Joint customers will have a single sign on to Empirix IntelliSight and Edgewater Networks’ EdgeView Service Control Center to proactively monitor and manage voice service quality at all customer sites. EdgeView service quality alerts will appear in IntelliSight allowing network operators to troubleshoot and remediate service quality issues. The companies are continuing to strengthen the integration with future releases planned for an integrated dashboard with end-to-end call diagnostics.
“The amount of network data available today is staggering and can be a valuable source of information and knowledge for organizations”, said John D’Anna, CEO of Empirix. “We are excited to extend our visibility through this strategic partnership with Edgewater Networks, giving our customers the ability to turn this data into actionable intelligence .”