[24]7 Appoints Former Splunk Executive as Head of Engineering and Products

[24]7 announced the appointment of Guido Schroeder as Chief Product Officer. In this role, Schroeder will be responsible for leading all global engineering and product teams, focused on integrating [24]7’s substantial technology assets across its product portfolio. He will report directly to [24]7 Chief Executive Officer PV Kannan.

Schroeder brings considerable expertise to [24]7. At Splunk he led the product and engineering teams through continued high growth, expanding the portfolio from a single product to a multi-product and solution approach and moved Splunk towards a SaaS offering. Prior to leading Splunk’s product organization, he had a 16-year career with SAP, where he led the Business Objects BI unit, a 750+ person global organization with teams in India, China, Canada, France, Germany and Israel. The global leadership positions Schroeder has held give him a unique set of skills that will strengthen [24]7’s product and engineering organization, achieve even greater alignment with client-facing teams and help the company continue building a world-class Agile engineering organization.

“Over the last few years, [24]7 has transformed from a services company to a leader in artificial intelligence and chatbot technology,” said Kannan. “Our continued growth requires a leader who can help us build the product portfolio of the future, and Guido brings incredibly well-rounded experience across AI, analytics, collaboration, data visualization, big data and mobile technologies. He is particularly passionate about the end-to-end user experience, as well as growing and developing engineering teams and leaders.”

“[24]7 has a huge opportunity to further leverage AI, Big Data and automation to enable client success and joyful customer experiences,” said Schroeder. “With a very large addressable market, there’s an opportunity to scale up the team, strengthen integration of products across the [24]7 platform and build a world class agile engineering organization that supports an even more successful business.”