Callsign, a London-based company at the forefront of the identity revolution, and Vonage, a global business cloud communications leader announced a partnership to deliver enhanced private communications for digital life providers. Continue reading Callsign Chooses Nexmo, the Vonage API Platform, to Deliver More Secure Communications for Banking Customers
All posts by Sam Heggie-Collins
Avaya Leverages Google Cloud To Provide a Wider Range of Global Organizations With Flexible, Scalable Communications and Collaboration Solutions at Cloud Speed
Avaya introduced its new cloud-native, Unified Communications-as-a-Service solution running on Google Cloud Platform to help customers of all sizes, including small-to-medium businesses (SMB), more fully leverage the flexibility, efficiency and scalability of cloud. Continue reading Avaya Leverages Google Cloud To Provide a Wider Range of Global Organizations With Flexible, Scalable Communications and Collaboration Solutions at Cloud Speed
VanillaIP and Akixi announce partnership in the UK market
VanillaIP add Akixi to the mix as CX gives resellers the opportunity to drive up ARPU, margin and deal closing revenues. Continue reading VanillaIP and Akixi announce partnership in the UK market
Smart Communications’ Named a Leader in Aspire’s Customer Communications Management Evaluation
Smart CommunicationsTM, the leading cloud-based platform for enterprise customer communications announced it has received the highest score for strategic direction among all twenty-two vendors evaluated in the most recent Aspire Leaderboard. Continue reading Smart Communications’ Named a Leader in Aspire’s Customer Communications Management Evaluation
ResQ appoints new Chief Financial Officer Jon Hunter
ResQ, the UK based contact centre business has announced the appointment of Jon Hunter as Chief Financial Officer. Continue reading ResQ appoints new Chief Financial Officer Jon Hunter
Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence
Calabrio today announced it has acquired Teleopti, a workforce management software provider headquartered in Stockholm, Sweden—building the new global standard for the customer experience industry. Continue reading Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence