Medallia announced a powerful set of pre-packaged experience management solutions designed to help companies launch impactful customer and employee experience feedback programs in days. Continue reading Medallia Launches Quickstart Solutions →

Verint® announced it has closed the first tranche under the two tranche investment agreement with funds advised by Apax Partners signed in December in connection with Verint’s plan to separate into two independent public companies. Continue reading Verint Closes $200 Million Investment by Funds Advised by Apax Partners →

RingCentral announced the launch of the new RingCentral unified desktop app, an entirely reimagined user experience for enterprise communications available both on Windows PCs and Macs. Continue reading RingCentral Reimagines User Experience for Communications and Collaboration with New Unified Desktop App →

Medallia, the global leader in experience management announced it has completed the acquisition of the speech-to-text platform, Voci Technologies. Continue reading Medallia Completes Acquisition of Voci Technologies →

Dynamic Yield, the AI-Powered Personalization Anywhere™ platform, announced the release of its Audience Export Manager – a new feature allowing companies to utilize the rich customer data captured by Dynamic Yield across enterprise systems like email service providers (ESPs), ad networks, call centre solutions, and more. Continue reading Dynamic Yield Introduces Audience Export Manager →