All posts by Sam Heggie-Collins

Warburg Pincus and Vivtera Announce Investment in Arise Virtual Solutions

An affiliate of Warburg Pincus, a global private equity firm focused on growth investing, and Vivtera, a global business process management (“BPM”) and transformation partner, today announced the acquisition of Arise Virtual Solutions (“Arise”), a leading provider of business process services from the previous investor, Strait Lane Capital Partners (“Strait Lane”). Financial terms of the transaction were not disclosed. Continue reading Warburg Pincus and Vivtera Announce Investment in Arise Virtual Solutions

Talkdesk Appoints Chad Gaydos as Chief Customer Officer

Talkdesk®, the cloud contact centre for innovative enterprises announced the addition of a new chief customer officer (CCO) position to its c-suite. Talkdesk CCO Chad Gaydos is the company’s first senior executive focused on creating and nurturing a corporate culture devoted to customer experience at every level. Continue reading Talkdesk Appoints Chad Gaydos as Chief Customer Officer