All posts by Sam Heggie-Collins

Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019

Five9, the leading provider of the intelligent cloud contact centre announced the availability of the Five9 App Marketplace. Since last year, Five9 has more than doubled its partner community providing more choice to customers as they seek to address their contact centre and customer engagement needs. Continue reading Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019

Continuum selects Genesys PureCloud and KPN as interaction platform providers in Europe

At the end of October, Continuum Global Solutions signed a strategic agreement with KPN for delivering the Data & Voice network, the interaction platform PureCloud (from Genesys) and the managed services to create this integral solution for European deployment and management. Continue reading Continuum selects Genesys PureCloud and KPN as interaction platform providers in Europe