Salesforce unveiled its Customer Data Platform (CDP) with the next generation of Customer 360. New platform services will enable companies to unify disparate customer data throughout their entire organization and then personalize every engagement based on a single view of the customer. Continue reading Salesforce Brings the Customer Data Platform to the World’s #1 CRM
All posts by Sam Heggie-Collins
Blue Prism Continues Global Expansion Opening New Office in Sweden
Blue Prism, the provider of the world’s most successful digital workforce announced the opening of a new office in Stockholm, Sweden, to help support growing regional demand for its connected-RPA platform. Continue reading Blue Prism Continues Global Expansion Opening New Office in Sweden
Topgolf Selects InMoment to Tap into Next Level of Customer & Employee Experience Intelligence
Topgolf® has selected InMoment™, the leading cloud-based experience intelligence platform, to provide the rapidly growing company with the ability to better understand its unique and multifaceted human experience from both a customer experience (CX) and employee experience (EX) perspective. Continue reading Topgolf Selects InMoment to Tap into Next Level of Customer & Employee Experience Intelligence
Calabrio Named Only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management
Calabrio announced it has been named as the only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management. Continue reading Calabrio Named Only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management
Yorkshire Housing and PowerObjects, an HCL Technologies Company to Partner on Dynamics 365 Implementation
Yorkshire Housing (YH) and PowerObjects, an HCL Technologies Company are pleased to announce their partnership to implement Microsoft Dynamics 365-based solutions. The new system will make it easier for customers to do business with YH and provide the right foundations for growth. Continue reading Yorkshire Housing and PowerObjects, an HCL Technologies Company to Partner on Dynamics 365 Implementation
When is the right time to enlist the support of IT when it comes to data?
When it comes to maximising the true value of an organisation’s data, many business leaders are quick to turn to the IT team to deliver solutions that will turn disparate siloes of Excel spreadsheets into meaningful insights. However, at best, this will result in your data project falling into the dreaded IT implementation queue, at worst, the solution that’s delivered is not fit for purpose. Continue reading When is the right time to enlist the support of IT when it comes to data?