Category Archives: Awards

First Data Receives ‘Innovations Award’ from Noble Systems

NobleLogo_whiteBkgd_notagline-WebPRESS RELEASE: Noble Systems Corporation, a global leader in unified contact center technology solutions, recently presented its “Innovations Award” to First Data and TeleCheck, First Data’s industry-leading check acceptance, check processing and risk analytics service provider. The award was announced at the Select Noble Users Group Americas 2014 Conference – a gathering of Noble Systems clients and partners – held in Orlando, Florida earlier this year. Continue reading First Data Receives ‘Innovations Award’ from Noble Systems

Frost & Sullivan Names Interactive Intelligence Its North American Contact Center Systems Company of the Year

ININ logoPRESS RELEASE: Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has been named Frost & Sullivan’s 2014 North American Contact Center Systems Company of the Year. Continue reading Frost & Sullivan Names Interactive Intelligence Its North American Contact Center Systems Company of the Year

8×8, Inc. Ranked #1 on Infonetics Research Sixth Annual ‘North American Business VoIP Service Leadership Scorecard’

8x8-INC-HiResPRESS RELEASE: 8×8, Inc., a provider of cloud-based unified communications, contact center and collaboration solutions, today announced it has earned the #1 ranking in the Infonetics Research sixth annual “North America Business VoIP Service Leadership Scorecard” report. Continue reading 8×8, Inc. Ranked #1 on Infonetics Research Sixth Annual ‘North American Business VoIP Service Leadership Scorecard’

SugarCRM Wins 2014 CRM Excellence Award

PRESS RELEASE: SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced that TMC , a global, integrated media company, has named the Sugar software portfolioas a recipient of its 2014 CRM Excellence Award. The award was presented by CUSTOMER magazine. Continue reading SugarCRM Wins 2014 CRM Excellence Award

GamCare’s blended mplsystems contact solution selected for ECCCSA multi-channel award category

PRESS RELEASE: Multi-channel contact centre technology specialist mplsystems has been shortlisted alongside its customer GamCare in the new Multi-Channel Customer Service category of the 2014 European Call Centre and Customer Service Awards. Continue reading GamCare’s blended mplsystems contact solution selected for ECCCSA multi-channel award category

Cognia Wins Prestigious European Cloud Security Innovation Award

PRESS RELEASE: Cognia, the leader in cloud communications intelligence solutions, announced it had been chosen as the winner of the Cloud Innovation award in the Computer Weekly European User Awards for Security 2014, which recognises innovation in information security and IT risk management. Continue reading Cognia Wins Prestigious European Cloud Security Innovation Award