Category Archives: Technology

Carousel Industries Joins RingCentral’s New Platinum Partner Program

Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, today announced that it has been named a Platinum Partner by RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. Continue reading Carousel Industries Joins RingCentral’s New Platinum Partner Program

AI-Enabled Platform Ask Poli Draws More Than 1.5 Million Visitors Using LogMeIn’s Bold360 Platform

LogMeIn announced that Ask PoliTM, a first-of-its-kind virtual advisor tool, created with the company’s Bold360 platform, has drawn more than 1.5 million unique visitors. Ask Poli was developed to help Fannie Mae — a leading source of financing for mortgage lenders — and its 1,400 customers search and navigate the more than 2,500-pages that make up its Selling and Servicing guides. Continue reading AI-Enabled Platform Ask Poli Draws More Than 1.5 Million Visitors Using LogMeIn’s Bold360 Platform

Softcat wins UK public sector enhanced network services bid

Softcat has successfully landed a place as a supplier for the Network Services 2 framework (RM3808). Created by the Crown Commercial Service (CCS) on behalf of the UK public sector, the framework will deliver networking, local area connectivity, data access, conferencing, telephony and unified communications services for all public sector organisations. Continue reading Softcat wins UK public sector enhanced network services bid

Semafone’s Intelligence+ empowers contact centres with actionable payment transaction analytics

Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centres, today announced Intelligence+, a real-time data analytics offering, integrated into its award-winning and patented telephone payments solution – Cardprotect Voice+. Continue reading Semafone’s Intelligence+ empowers contact centres with actionable payment transaction analytics