Category Archives: Technology

Comprehensive New UK Cloud Communications Service for Office 365 Customers

Altigen Communications, a Silicon Valley based provider of Hosted Skype for Business and Contact Centre solutions, and iomart Group PLC, the managed cloud services specialist, announce a strategic partnership to deliver a comprehensive UK-based cloud communications service providing a one stop solution for modern business communications. Continue reading Comprehensive New UK Cloud Communications Service for Office 365 Customers

Nuance Lands Highest Combined Rating in Opus Research Intelligent Assistant Report

Nuance, a leader in conversational AI innovation announced it has been awarded the highest combined rating of Intelligent Assistant (IA) and bot vendors for the second consecutive year in Opus Research’s “Decision Makers’ Guide to Enterprise Intelligent Assistants.” Continue reading Nuance Lands Highest Combined Rating in Opus Research Intelligent Assistant Report

Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience

Mutare, a top provider of innovative voicemail replacement solutions announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience