A MILLION pound project designed to offer round-the-clock council services to Moray residents has been hailed as a success. Continue reading Round-the-clock online council services well used by Moray residents
BT Group reveals first eight locations as part of biggest UK workplace improvement programme
BT Group revealed the first eight of the locations that will house its workplaces of the future as part of a three-to-five-year programme initially announced in May 2018 to improve and consolidate its workplaces across the UK. Continue reading BT Group reveals first eight locations as part of biggest UK workplace improvement programme
Maintel announces multi-million-pound investment into cloud and software development
Maintel, the cloud and managed services specialist, has opened a new centre of excellence to accelerate the growth of its expertise in digital workplace technology, customer experience, and secure connectivity. Continue reading Maintel announces multi-million-pound investment into cloud and software development
Tango Networks and ASC Team to bring Compliant Mobile Communications to Enterprises
Tango Networks and ASC are partnering to bring enhanced compliant mobile communications recording solutions to enterprises. Continue reading Tango Networks and ASC Team to bring Compliant Mobile Communications to Enterprises
Medallia to Acquire Behavioral Analytics Startup Cooladata
Medallia, the global leader in customer experience management, announced it has signed a definitive agreement to acquire Tel Aviv-headquartered Cooladata, a next generation cloud-based behavioral analytics platform. Leveraging its proprietary big data platform and artificial intelligence engine, Cooladata can process huge datasets beyond customer surveys to analyze non-explicit feedback to derive and predict customer sentiment. Continue reading Medallia to Acquire Behavioral Analytics Startup Cooladata
Medallia to Acquire Customer Success Leader Strikedeck
Medallia, the global leader in customer experience management, announced its plans for the acquisition of Strikedeck, an advanced platform enabling companies to drive customer success (CS), which will further augment Medallia’s leadership in B2B customer experience management. Continue reading Medallia to Acquire Customer Success Leader Strikedeck