Awards

Capstone awarded Contact Centre Partner of the Year 2019

Innovative contact centre specialist, Capstone, has been named by Avaya as Contact Centre Partner of the Year for Ireland 2019. The prestigious award, which reflects Capstone’s expertise in delivering and supporting cutting-edge communications technology, was presented on May 2nd at Experience Avaya Dublin, the formative event for intelligent communications and digital transformation. Continue reading Capstone awarded Contact Centre Partner of the Year 2019 →

Appointments

Omar Javaid Named President of Vonage’s API Platform Group

Vonage, a global business cloud communications leader, announced that Omar Javaid has been named President of the Company’s API Platform Group. In this role, Omar will drive the vision and development of Vonage’s communications APIs via Nexmo, the Vonage API Platform and will continue to provide strategic oversight of the Company’s product portfolio. Continue reading Omar Javaid Named President of Vonage’s API Platform Group →

Appointments

IR appoints Frank Hoekstra as Head of Europe

IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems announced the appointment of Frank Hoekstra as Head of Europe. Hoekstra will oversee the European operation and help drive continued growth in the region and the successful adoption of IR’s market leading solutions. Continue reading IR appoints Frank Hoekstra as Head of Europe →

Outsourcing

Moneypenny announces launch of new Telephone Answering app

Moneypenny is thrilled to be launching a new and improved app to help clients get the very best from our Telephone Answering Service. The app – available for download in both the App Store and Google Play Store – encourages users to work smarter with cutting-edge tools like in-app calling, voicemail transcription and outbound calling from business numbers. Continue reading Moneypenny announces launch of new Telephone Answering app →