ITsavvy, one of the fastest growing complete VoIP technology solution providers in the U.S., just announced a new partnership with 8×8 for hosted VoIP solutions. The company is a leading provider of cloud phone, meeting, collaboration and contact centre solutions with over a million business users worldwide. Continue reading Leading VoIP Complete Solution Provider ITsavvy Announces Key Partnership
Noble Systems to Present Award-Winning Gamification Solution at CCW
Noble Systems Corporation, a global leader in omnichannel contact center technologies, will offer an up-close look at its award-winning Noble Gamification platform from booth 225 at the upcoming Customer Contact Week (CCW), being held January 15-18, 2019 at the JW Marriott in Nashville, TN. Continue reading Noble Systems to Present Award-Winning Gamification Solution at CCW
Q-nomy Inc. Launches Q-Flow 6.2, Making BPM More Interactive Than Ever
Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions announced the release of Q-Flow version 6.2, the newest member of the Q-Flow 6 platform family. Continue reading Q-nomy Inc. Launches Q-Flow 6.2, Making BPM More Interactive Than Ever
Maintel appoints Czarina Sheikh Mathew as Customer Experience Director
Maintel, the cloud and managed service specialist announces the appointment of Czarina Sheikh Mathew as Customer Experience Director, tasked with ensuring Maintel continues to put customers at the heart of all operations and creating world-class customer experiences. Continue reading Maintel appoints Czarina Sheikh Mathew as Customer Experience Director
Creative Virtual Announces Celebration of the Company’s Fifteenth Anniversary
Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions announced the celebration of the company’s fifteenth anniversary. Founded in London, United Kingdom in November 2003 by Chris Ezekiel, Creative Virtual began trading in January 2004 with a focus on providing web-based natural language virtual agents. Over the past fifteen years, the company has diversified their product offerings and embarked on a global expansion. Continue reading Creative Virtual Announces Celebration of the Company’s Fifteenth Anniversary
Talkdesk to assist veterans charity with cloud contact centre solution
Talkdesk, the enterprise contact centre platform, was selected by Wounded Warrior Project® (WWP) as its contact centre solutions provider. WWP, a national, nonpartisan organization, top rated by Charity Navigator, helps veterans and service members who incurred a physical or mental injury, illness or wound. WWP’s warrior Resource Center will use this platform to more efficiently connect, serve and empower wounded warriors. Continue reading Talkdesk to assist veterans charity with cloud contact centre solution