Speakeasy AI Releases Enhanced Conversational AI Capabilities with Voice Bot, Sky™

Speakeasy AI announced the release and general availability of its next generation conversational voice bot, Sky™. This latest release works seamlessly within the Speakeasy AI solution, including Amplify™ customer journey reporting and Nerv™, our custom voice neural net. Continue reading Speakeasy AI Releases Enhanced Conversational AI Capabilities with Voice Bot, Sky™

Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging Channels

Conversocial, the leader in conversational customer experience, announced new platform and pricing offerings. By combining AI and human agents in a single platform, Conversocial is empowering brands to deliver unique experiences, at scale, across the customer lifecycle. Continue reading Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging Channels

LogMeIn Names Rick Ribas as Vice President for Global Channel Sales

LogMeIn announced it has named Rick Ribas as its vice president of Global Channels in a newly created role to lead the company’s growth strategy for channel sales. Ribas will focus on the creation of new channel business partnerships and bring new sales opportunities to LogMeIn’s partners worldwide. Continue reading LogMeIn Names Rick Ribas as Vice President for Global Channel Sales