LogMeIn announced a new offering in the Contact-Center-as-a-Service (CCaaS) space with the launch of GoToConnect Support Center. Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact centre capabilities to virtually any business. Continue reading LogMeIn Announces New Contact Centre Offering to Bring CCaaS to Underserved Majority →

Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has deployed its Link Pay+ secure payments solution to contact centre agents working remotely. Continue reading Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments →

PCI Pal® announces it has launched a rapid deployment version of its payment services. PCI Pal Rapid Remote delivers PCI compliant payment services at pace, and enables organisations to quickly continue handling customer payments in a secure and compliant way even when working remotely or from home with minimal notice. Continue reading PCI Pal® Launches New Capability to Rapidly Deliver Secure Payment Services to Businesses With Home and Remote Workers Within 48 Hours →

Maintel, the UK leader in cloud and managed IT services, has launched ICON Teams Connector, a multi-tenanted solution that enables users to enjoy the full Microsoft Teams phone and calling experience without disrupting existing systems. Continue reading Maintel launches innovative ICON Teams Connector – a cost-effective calling solution for Microsoft Teams →