Gamma acquires Exactive, a leading provider of Microsoft focused Unified Communications solutions

Gamma Communications plc (“Gamma”), a leading technology-based provider of communications services to business markets in the UK and the Netherlands, is pleased to announce that it has acquired Exactive Holdings Limited (“Exactive”). Continue reading Gamma acquires Exactive, a leading provider of Microsoft focused Unified Communications solutions

Observe.AI and Telarus Partner to Bring AI-Driven Speech Analytics and Quality Management Platform to Market

Observe.AI, the leader in AI-powered speech analytics and quality management for voice customer service announced that it has partnered with Telarus, the largest U.S.-based technology services distributor (master agent). Observe.AI’s Voice AI platform will be the first of its kind in Telarus’ portfolio of suppliers. Continue reading Observe.AI and Telarus Partner to Bring AI-Driven Speech Analytics and Quality Management Platform to Market

Hootsuite Takes Social Listening to a Whole New Level

Hootsuite, the global leader in social media management unveiled its new listening solution Insights Powered by Brandwatch. The tool integrates directly into the Hootsuite dashboard, allowing businesses to elevate consumer intelligence by finding and analyzing the most pertinent and complex conversations surrounding their brand. Continue reading Hootsuite Takes Social Listening to a Whole New Level