Tag Archives: 1st Touch

1st Touch Launches iAppoint Scheduling For Social Landlords

PRESS RELEASE: 1st Touch has announced the launch of iAppoint. The all-new self-service module will help social landlords to streamline customer appointment scheduling by speeding up and enhancing the processes involved. In addition, as online services cost only a fraction of call centre responses, the potential cost savings for landlords are also significant. Continue reading 1st Touch Launches iAppoint Scheduling For Social Landlords

Adactus Housing Group Drives Customer Care With 360 Tenant Portal from 1st Touch

PRESS RELEASE: Adactus Housing Group is implementing the 360 Tenant Portal from 1st Touch. The new system will provide an impressive online resource, enabling easy self-service access to a broad range of customer services for tenants. The software will improve on the group’s existing online services, augmenting the group’s award-winning incoming call centre and extensive customer care facilities. Continue reading Adactus Housing Group Drives Customer Care With 360 Tenant Portal from 1st Touch

Adactus Housing Group Drives Customer Care With 360 Tenant Portal from 1st Touch

PRESS RELEASE: Adactus Housing Group is implementing the 360 Tenant Portal from 1st Touch. The new system will provide an impressive online resource, enabling easy self-service access to a broad range of customer services for tenants. The software will improve on the group’s existing online services, augmenting the group’s award-winning incoming call centre and extensive customer care facilities. Continue reading Adactus Housing Group Drives Customer Care With 360 Tenant Portal from 1st Touch

Wulvern Housing Helps Customers To Reduce Arrears With 1st Touch Mobile

PRESS RELEASE: Mobile workforce software from 1st Touch has enabled Wulvern Housing to reduce rent arrears by helping customers overcome the challenges of Welfare Reform. Wulvern is an award winning housing association, providing affordable homes and services across Cheshire and into Staffordshire. The Association, which aims to deliver ‘brilliant social housing’, manages over 5300 homes and has 15000 customers in and around Crewe and Nantwich. Continue reading Wulvern Housing Helps Customers To Reduce Arrears With 1st Touch Mobile

Aldwyck Drives Customer Self-Service And Mobile Working With 1st Touch

PRESS RELEASE: Aldwyck Housing Group has chosen mobile workforce technology from 1st Touch (www.1sttouch.com). The software will enable a multi-platform technology solution for the delivery of its ‘Connect’ repairs and housing management services and so future-proof the service provided by both responsive repairs operatives and Housing Officers. Aldwyck were also interested in the development by 1st Touch of an integrated 24/7 online customer self-service facility and mobile app and are developing their requirements to tailor the use of this functionality for the benefit of their customers. Continue reading Aldwyck Drives Customer Self-Service And Mobile Working With 1st Touch

1st Touch Launches Tenant Self-service App To Drive Efficiency, Value and Client Engagement For Social Housing Organisations

PRESS RELEASE: 1st Touch the UK’s leading developer of mobile systems for the social housing and local authority sectors has launched a tenant self-service app. The app, which can be fully integrated in real-time with all leading Housing Management Systems, enables a social housing organisation’s tenants to submit requests online for a wide range of services. Continue reading 1st Touch Launches Tenant Self-service App To Drive Efficiency, Value and Client Engagement For Social Housing Organisations