Tag Archives: Clicktools

Improve Customer Experience in the Contact Center With New Clicktools Solution

PRESS RELEASE: Contact centres will gain a vital tool to streamline agent workflows, create more consistent and satisfying customer experiences, and reduce agent on-boarding times with the release of Clicktools for Contact Centers, according to Callidus Software Inc., a global leader in cloud-based sales, marketing, learning and customer experience solutions. Continue reading Improve Customer Experience in the Contact Center With New Clicktools Solution

Clicktools Launches Syncfrog, New Data Integration Product for CRM

PRESS RELEASE: The integration experts at Clicktools, a CallidusCloud company, today announce the official launch of Syncfrog. Using the same technology that powers the synchronization of survey data with CRM, Syncfrog centralizes cloud application data in CRM systems. The tool’s intelligent data loading capabilities allow business units across an organization to collect customer data from a variety of cloud applications while still harnessing the power of their CRM to manage customer relationships. Continue reading Clicktools Launches Syncfrog, New Data Integration Product for CRM