Tag Archives: Confirmit

New solution for Voice of the Customer and Market Research to reduce coordination costs by up to 90%

PRESS RELEASE: Confirmit has partnered with global translation services provider Language Connect to develop an integrated solution that saves up to 90 per cent of the cost and time involved in coordinating the translation of multi-lingual Voice of the Customer (VoC) and Market Research (MR) programmes. Continue reading New solution for Voice of the Customer and Market Research to reduce coordination costs by up to 90%

Confirmit Introduces new Software-as-a-Service Environment in Australia and New Zealand

PRESS RELEASE: Confirmit has responded to growing demand in Australia and New Zealand for fast, reliable and secure Software-as-a-Service (SaaS) solutions with the launch of a new SaaS environment for Confirmit Horizons in the region. Continue reading Confirmit Introduces new Software-as-a-Service Environment in Australia and New Zealand

Confirmit Celebrates Biggest Year in Company History

PRESS RELEASE: Confirmit ended 2014 with its biggest quarter in company history, making it the most successful year to date. Continued solid double digit EBIT margin, organic revenue growth over 2013, and the signing of new clients around the world were major contributors to this impressive achievement. Continued success in building multi-year partnerships with clients in 53 countries, along with an unwavering commitment to delivering performance provides a solid foundation for 2015 and beyond. Continue reading Confirmit Celebrates Biggest Year in Company History

Confirmit Achieves 100 Percent Uptime in 2014

PRESS RELEASE: Confirmit announced a record 100 percent uptime across all of its web based Software-as-a-Service (SaaS) environments in Europe and the Americas in 2014. Confirmit has delivered above the Service Level Agreement (99.7 percent) every year for the past 10 years, and has delivered 99.99 percent and above for the past five years in a row. Continue reading Confirmit Achieves 100 Percent Uptime in 2014

Confirmit Wins 2015 CUSTOMER Magazine Product of the Year Award

PRESS RELEASE:  Confirmit announced today that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2015 CUSTOMER Product of the Year Award winner. This is the sixth consecutive year that Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, has received the award. Continue reading Confirmit Wins 2015 CUSTOMER Magazine Product of the Year Award

Confirmit drives adoption of next generation customer experience in 2015

PRESS RELEASE: Confirmit is calling on businesses to prepare themselves for the barrage of data coming from the Internet of Things by embracing next generation customer experience best practices in 2015. It recommends a more sophisticated and automated approach to listening to customers that incorporates social and text analytics – as well as traditional methods – in order to simplify and streamline the entire customer experience management process. Continue reading Confirmit drives adoption of next generation customer experience in 2015

Confirmit Honoured with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award

PRESS RELEASE: Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2014 TMC Labs Innovation Award winner presented by TMC’s CUSTOMER magazine. Continue reading Confirmit Honoured with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award