Tag Archives: Dogs Trust

Dogs Trust contact centre celebrates second birthday

photoPRESS RELEASE: Dogs Trust, the UK’s largest dog welfare charity, has seen a 21% increase in the number of people looking to give one of its homeless hounds a second chance. The charity’s national Contact Centre celebrated its second anniversary on Thursday (29 September) having taken 345,229 calls – an average of almost 1,000 calls a day – in the last twelve months. Just over 65,000 of those conversations were with dog lovers hoping to offer a Dogs Trust dog a forever home. Continue reading Dogs Trust contact centre celebrates second birthday

Dogs Trust contact centre marks one year since opening

PRESS RELEASE: Dogs Trust’s national contact centre has celebrated its first birthday having taken almost 300,000 calls about dogs…mostly. The 31-strong team has answered 295,422 calls with the most – over 51,000 – being from people hoping to rehome a specific dog and almost 44,000 have been from owners needing to hand over their dogs for a variety of reasons. Continue reading Dogs Trust contact centre marks one year since opening