Tag Archives: eGain® Knowledge™

Fiserv transforms customer service with eGain® Knowledge™

PRESS RELEASE: eGain announced that Fiserv is using eGain Knowledge to achieve breakthrough improvements in customer satisfaction and contact center metrics. A global leader in financial services technology, Fiserv enables clients to achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. Continue reading Fiserv transforms customer service with eGain® Knowledge™