PRESS RELEASE: A Cardiff contact centre is letting its staff swap ringtones for muscle tone thanks to the launch of an innovative new boot camp, the first of its kind in the UK. With a study by experts at the University of Cambridge released last month claiming that sedentary office work can be more damaging for health than smoking, Firstsource Solutions is tackling the issue by enrolling employees on a 12 week fitness challenge. Continue reading Firstsource employees set to tone up at UK’s first contact centre boot camp
Tag Archives: Firstsource Solutions
Firstsource Solutions named Outsource Contact Centre of the Year for the second year running
PRESS RELEASE: Firstsource Solutions, the UK’s customer experience expert, has won Outsource Contact Centre of the Year at the Welsh Contact Centre Awards. Continue reading Firstsource Solutions named Outsource Contact Centre of the Year for the second year running
Security fears putting people off contactless payments, new survey shows
PRESS RELEASE: Nearly half of smartphone users do not want to use their device to make contactless payments, with worries about security issues cited as the main reason, a new survey published today shows. Continue reading Security fears putting people off contactless payments, new survey shows
WorkFlex Solutions partners with Firstsource Solutions
PRESS RELEASE: Firstsource Solutions, a global provider of customized Business Process Management (BPM) services and WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centers today announced an agreement to deploy the WorkFlex Manager suite of software products for Firstsource clients. Continue reading WorkFlex Solutions partners with Firstsource Solutions
Firstsource Solutions in Global Outsourcing 100
PRESS RELEASE: Firstsource Solutions, a leading global provider of business process outsourcing (BPO) services, has been awarded the 12th rank in the International Association of Outsourcing Professionals® 2014 Global Outsourcing 100® Rankings. IAOP recognizes Firstsource’s efforts in industry-specific services, customer relationship management and transaction processing across industries like telecommunication, healthcare and financial services (banking, markets) in the US, UK and India markets. Continue reading Firstsource Solutions in Global Outsourcing 100
Firstsource Solutions results
PRESS RELEASE: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services company today reported its consolidated financial results for the quarter and year ended March 2014 according to Indian GAAP. Continue reading Firstsource Solutions results