Tag Archives: Indosoft

Indosoft’s Q-Suite 6 In Development

PRESS RELEASE: Indosoft Inc., developer of multi-tenant contact center software, announces the next generation Q-Suite 6. This multi-tenant unified communications platform represents a completely new architecture, developed for the needs of contact centers today. Improvements in design offer greater scalability for this leading call center ACD system for Asterisk. Q-Suite 6 should be available Q4 2015. Continue reading Indosoft’s Q-Suite 6 In Development

Indosoft Proudly Announces Q-Suite 5.9 Call Center Software for Asterisk

PRESS RELEASE: Indosoft Inc, developers of Q-Suite, a leading call center software suite for Asterisk, are pleased to announce the development of Q-Suite 5.9. Building off of the highly successful 5.7 and 5.8 versions of Q-Suite, this new version will include enhancements to existing functionality, as well as a number of new features to the leading edge call center software. General availability will be Q2 2015. Continue reading Indosoft Proudly Announces Q-Suite 5.9 Call Center Software for Asterisk

Indosoft Announces VitalVox Chooses Q-Suite 5.7 Call Center Software

PRESS RELEASE: Indosoft, Inc. the developer of the leading call center software for Asterisk, is pleased to announce that VitalVox has selected Q-Suite 5.7 to power its offerings. VitalVox provides hosted call center and PBX services to multiple clients of varying sizes using its platform for both outbound dialing and inbound services. Continue reading Indosoft Announces VitalVox Chooses Q-Suite 5.7 Call Center Software

Indosoft offers Zendesk integration for Q-Suite, its multi-channel contact center solution for Asterisk

PRESS RELEASE: Indosoft Inc., developers of Q-Suite, the industry leading contact centre software for Asterisk, announces the availability of integration to Zendesk, an easy-to-use help desk solution for customer service. This integration will allow use of Zendesk with Q-Suite’s advanced multi-channel ACD, available for setting up Asterisk based contact centres. Continue reading Indosoft offers Zendesk integration for Q-Suite, its multi-channel contact center solution for Asterisk

Q-Suite Offers new contact centre enhancements to its Web Services API

Indosoft Inc., the developers of Q-Suite, announces enhancements to its web services API for enabling real-time access of the contact center ACD activity data for CRM applications. The web service API calls have also been extended to support JSON and YAML along with XML. With this, a CRM application can now invoke appropriate web service calls to pull on-going call information and agent activity details. Continue reading Q-Suite Offers new contact centre enhancements to its Web Services API