Tag Archives: Lionbridge

Lionbridge unveils GeoFluent® real-time translation for omni-channel customer care

PRESS RELEASE: Lionbridge Technologies announced it has broadened its proven GeoFluent real-time translation technology to include new omni-channel customer care features for contact centers and business process outsourcers (BPOs). With these new features, customers can deliver effective real-time multilingual interactions across all communication channels, from virtual and agent-assisted chat, to email, in-call voice, social, SMS, forums, knowledge bases, helpdesk and ticketing. Continue reading Lionbridge unveils GeoFluent® real-time translation for omni-channel customer care

Lionbridge integrates GeoFluent® machine translation with Zendesk Customer Service Platform to deliver real-time multilingual online support

PRESS RELEASE: Lionbridge Technologies announced that GeoFluent® by Lionbridge is now available via the Zendesk cloud-based customer service platform. GeoFluent is the industry’s only cloud-based, real-time translation platform. By integrating GeoFluent with the Zendesk customer service platform, Lionbridge brings fast, quality translation in multiple languages to thousands of Zendesk customers and simplifies and expedites multilingual customer support ticketing. Continue reading Lionbridge integrates GeoFluent® machine translation with Zendesk Customer Service Platform to deliver real-time multilingual online support