Tag Archives: NetCracker

Suddenlink Deploys Cloud-Based NetCracker CRM Solution to Optimize Customer Experience

PRESS RELEASE: NetCracker Technology announced that Suddenlink Communications, among the largest cable broadband services providers in the United States, has deployed the NetCracker CRM solution which is seamlessly integrated with the NetCracker Revenue Management capabilities. The expanded BSS suite will help Suddenlink deliver a more comprehensive customer experience and optimize customer care, sales and marketing operations. Continue reading Suddenlink Deploys Cloud-Based NetCracker CRM Solution to Optimize Customer Experience

Schurz Communications Deploys NetCracker Platform to Standardize Billing and Rating Operations Across Properties

PRESS RELEASE: NetCracker Technology announced that Schurz Communications has agreed to expand its relationship with NetCracker by establishing a standardized business process across all of its properties through a single NetCracker Billing and Revenue Management solution. Continue reading Schurz Communications Deploys NetCracker Platform to Standardize Billing and Rating Operations Across Properties

NetCracker Redefines the Economics of Network and IT Infrastructure Management and Customer Experience with the Launch of Revolutionary NetCracker 10 Suite

PRESS RELEASE: NetCracker Technology announced today the launch of its latest product suite, NetCracker 10, which combines capabilities in virtualization, cloud-based delivery of applications, embedded analytics and biometrics onto a single, unified platform. With these capabilities, NetCracker 10 fundamentally redefines the economics of network deployment and management, IT operations, customer experience and service creation and delivery. Continue reading NetCracker Redefines the Economics of Network and IT Infrastructure Management and Customer Experience with the Launch of Revolutionary NetCracker 10 Suite

Telefónica Selects NetCracker for Massive BSS Transformation Program Across 7 Countries

PRESS RELEASE: NetCracker Technology announced that it has been selected to transform Telefónica’s BSS platforms for wireless and fixed services at seven Latin American Telefónica properties. This large-scale, multi-phase BSS and customer experience transformation program encompasses replacing existing billing systems and implementing new product catalog, ordering and omni-channel CRM platforms. The NetCracker BSS solution will support all customers and service offerings for seven LATAM operators. Continue reading Telefónica Selects NetCracker for Massive BSS Transformation Program Across 7 Countries

NewWave Agrees to Long-Term Extension for Converged BSS with NetCracker

PRESS RELEASE: NetCracker Technology announced today that NewWave Communications has agreed to a long-term extension for its converged BSS and customer self-service solutions. NewWave Communications provides cable TV, broadband and voice services to consumers and businesses in the Southern and Midwestern United States. Continue reading NewWave Agrees to Long-Term Extension for Converged BSS with NetCracker