Tag Archives: partnership

8×8 partner with Zendesk to Deliver Out-of-the-Box Customer Service Contact Center Solution

8×8, Inc., a provider of cloud-based unified communications, contact center and collaboration solutions announced it has partnered with Zendesk, the leading cloud-based customer service platform used by more than 40,000 customers, to develop a bundled cloud contact center solution. The solution tightly weaves the functionality of both applications to improve the responsiveness, efficiency and management of contact centers.  Continue reading 8×8 partner with Zendesk to Deliver Out-of-the-Box Customer Service Contact Center Solution

ASC and Sinclair Voicenet Sign Partnership Agreement

ASC, a leading global developer of innovative software solutions to record, analyse and evaluate communications, today announced it has signed a partnership agreement with Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions. Sinclair Voicenet is one of the UK’s most experienced resellers and will offer ASC’s neo Recording and Quality Management Suite to SMB customers nationwide.  Continue reading ASC and Sinclair Voicenet Sign Partnership Agreement

Aspect Software and Capita IT Services announce channel partner agreement

Leading customer contact specialist, Aspect Software has today announced a channel partnership agreement with Capita IT Services, part of Capita plc, to supply Aspect’s complete customer experience portfolio of technology software to customers in the UK.  Continue reading Aspect Software and Capita IT Services announce channel partner agreement